1. Agreement. These terms are an agreement between you and ContinuumRTW Inc. ("Continuum"). By creating an account or using Continuum you accept them. If you use Continuum on behalf of an employer, clinic, or workers compensation body, your organization's written agreement with Continuum also applies and prevails over these terms where they differ.
2. What Continuum is, and is not. Continuum is a coordination platform for workplace injury recovery. It is not a medical device, does not provide medical advice, and does not diagnose anything. Alerts and summaries in Continuum are information to support your care team's decisions; every clinical decision belongs to your clinician. If you have a medical emergency, call 911. Do not use Continuum to report an emergency.
3. Who may use it. Workers join by invitation connected to a workplace injury case opened by a participating clinic. Dashboard users are authorized by their organization. You must provide accurate information and keep your sign-in codes to yourself. Accounts are personal and may not be shared.
4. Acceptable use. Do not attempt to access information the software does not show you, probe or disrupt the service, misrepresent your identity or role, upload unlawful content, or use the service for any purpose other than injury recovery coordination.
5. Your content. Check-ins and notes you submit are yours; you give Continuum the permission needed to process them for the purposes described in the Privacy Policy, which forms part of these terms.
6. Privacy. The Privacy Policy explains what is collected, who sees what, and your rights. Where these terms and the Privacy Policy differ on a privacy matter, the Privacy Policy prevails.
7. Availability and changes. We work to keep Continuum available and safe, and we may update, suspend, or modify features. Where a change materially reduces the service, organizational agreements govern remedies for organizations.
8. Account closure. You may request account deletion in the app. Personal information is deleted, except information that must be retained by law in connection with a workers compensation matter, which remains under the custodianship of your clinic and the accountable organizations and is destroyed when the law allows.
9. Disclaimers and liability. Continuum is provided as described, without warranties beyond those that cannot be excluded by law. To the maximum extent permitted by law, Continuum's total liability to an individual user is limited to direct damages and capped at one hundred Canadian dollars; nothing in these terms limits liability that cannot be limited under applicable law, and nothing in these terms limits an organization's negotiated remedies. The full liability framework remains under review by counsel.
10. Termination. We may suspend accounts that break these terms. Obligations that by their nature continue (privacy, records, disputes) survive termination.
11. Governing law. These terms are governed by the laws of Alberta and the federal laws of Canada applicable there. Disputes are resolved in the courts of Alberta, unless an organizational agreement provides otherwise.
12. Contact. craig@continuumrtw.com. Questions about these terms are answered within 30 days.